Let Us Introduce Ourselves

We spent 15+ years managing enterprise automation and communication platforms. We managed strategic partnerships with META/WhatsApp, scaled AI and automation solutions across multiple continents, and worked with global enterprises solving operational bottlenecks. We understand how operational efficiency works at scale—and how it translates to real business impact.
 

Why We Built Phaia

Working across industries, we saw one pattern: companies that automate routine communication scale more efficiently. Yet hospitality—an industry desperately needing this—hadn't caught up.
 

We recognized the gap. Boutique hotels and wellness properties invest heavily in authentic, personalized guest experiences. Yet they face a paradox: the more guests they attract, the more they struggle with operational capacity. They fear automation will compromise the very thing that makes them special—genuine human connection and relationships.
 

Our solution
Phaia handles the operational noise—guest inquiries, booking changes, routine requests. Your team stays present for what matters: authentic guest relationships and genuine hospitality.